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Libraries and Key Performance Indicators: A Framework for Practitioners (Chandos Information Professional Series) free ebook download

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Sociology

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Author(s):	Leo Appleton

Date:	2017-08-12	Format:	EPUB	Language:	English	ISBN/ASIN:	0081002270
Pages:	164	OCR:		Quality:		ISBN13:	9780081002278
Uploader:	topron	Upload Date:	4/14/2018 6:32:27 AM

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Libraries and Key Performance Indicators: A Framework for Practitioners explores ways by which libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting. Whilst several different performance measurement tools are considered, the book’s main focus is on one tool in particular: Key Performance Indicators (KPIs). KPIs are increasingly being used to measure the performance of library and information services, however, linking KPIs to quality outcomes, such as impact and value can prove very difficult. This book discusses, in detail, the concept of KPIs in the broader context of library assessment and performance measurement. Through reviewing some of the applied theory around using KPIs, along with harvesting examples of current best practices in KPI usage from a variety of different libraries, the book demystifies library KPIs, providing a toolkit for any library to be used in setting meaningful KPIs against targets, charters, service standards, and quality outcomes.
 * Provides an overview of performance measurement tools for libraries
 * Discusses KPIs in a broad context
 * Offers an understanding of reporting, monitoring, and acting upon KPI data
 * Provides best practice examples of Key Performance Indicators (KPIs) in libraries
 * Includes practical and reusable examples of KPIs that can be applied in local contexts (a toolkit approachLibraries and Key Performance Indicators: A Framework for Practitioners explores ways by which libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting. Whilst several different performance measurement tools are considered, the books main focus is on one tool in particular: Key Performance Indicators (KPIs).

KPIs are increasingly being used to measure the performance of library and information services, however, linking KPIs to quality outcomes, such as impact and value can prove very difficult. This book discusses, in detail, the concept of KPIs in the broader context of library assessment and performance measurement. Through reviewing some of the applied theory around using KPIs, along with harvesting examples of current best practices in KPI usage from a variety of different libraries, the book demystifies library KPIs, providing a toolkit for any library to be used in setting meaningful KPIs against targets, charters, service standards, and quality outcomes.

Provides an overview of performance measurement tools for libraries
 Discusses KPIs in a broad context
 Offers an understanding of reporting, monitoring, and acting upon KPI data
 Provides best practice examples of Key Performance Indicators (KPIs) in libraries
 Includes practical and reusable examples of KPIs that can be applied in local contexts (a toolkit approach)

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Links Table

	Title	Link	Password	Size (MB)	Thank to	Inform Admin
2152830	Book	http://k2s.cc/file/b55788572052d/Librari...		9.68	topron

Tags: Chandos Framework Indicators Information Libraries Performance Practitioners Professional

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Libraries and Key Performance Indicators: A Framework for Practitioners (Chandos Information Professional Series) free ebook download

Category: Sociology

Description: Click to see full description

Category:
Sociology