International Management in Service Firms: Environments, Strategies and Operations (Classroom Companion: Business) free ebook download.

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International Management in Service Firms: Environments, Strategies and Operations (Classroom Companion: Business) free ebook download

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Management

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Author(s):	Dirk Klimkeit

Date:	2024	Format:	pdf	Language:	English	ISBN/ASIN:	3031503449
Pages:	726	OCR:		Quality:		ISBN13:
Uploader:	stirkout	Upload Date:	9/5/2024 10:26:07 AM

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3031503449 pdf
3031503449 pdf
This textbook examines how service firms manage their international operations. For the first time, it brings together insights from the fragmented literature on this subject into an accessible textbook. Further, it is unique in its focus on service firms internationalization and international management.
Beginning with an overview of the international environment in which service firms operate, it subsequently describes multinational service firms and their internationalization processes, strategies and organization. Unlike most texts on international services, the book goes beyond internationalization to address the ongoing management of service firms. It not only addresses functions such as global service marketing, financial management and human resource management, but also discusses aspects such as global account management, global service delivery and international project management, as well as the topical issue of managing distributed virtual teams. A dedicated chapter focuses on offshore shared services and business process outsourcing. These chapters are complemented by a discussion on international corporate governance and corporate social responsibility.

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3270571	Book	https://nitroflare.com/view/7A66D27877BA...		0.00	stirkout

Tags: Business Classroom Companion Environments Firms International Management Operations Service Strategies

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