| | Views | Cover | Author | Title | Published | Format | Updated | Thank_to |
| 2050033 | 58 |  | Larry Weber | The Digital Marketer: Ten New Skills You Must Learn to Stay Relevant and Customer-Centric | 2021 | epub | 6/24/2023 12:18:19 AM | maveriks |
| 1692591 | 171 |  | Jay R. Galbraith | Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process | 2005-04-14 | pdf | 5/12/2022 12:59:25 PM | tvladb77 |
| 1982089 | 351 |  | Ofer Mintz | The Post-Pandemic Business Playbook: Customer-Centric Solutions to Help Your Firm Grow | 2021 | 7z | 2/16/2022 10:58:38 PM | maveriks |
| 1979359 | 270 | | Robert W. Palmatier | Handbook on Customer Centricity: Strategies for Building a Customer-Centric Organization (Research Handbooks in Business and Management series) | 2021 | pdf | 2/7/2022 5:52:56 AM | maveriks |
| 1723021 | 265 |  | David S. Williams | Connected CRM: Implementing a Data-Driven, Customer-Centric Business Strategy | 2014 | PDF | 3/29/2020 9:37:24 PM | alex21s |
| 1721554 | 126 |  | Claes Fornell, Forrest V. Morgeson III, G. Tomas M. Hult, David VanAmburg | The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction | 2020-05-19 | pdf | 3/28/2020 12:11:56 PM | topron |
| 1677082 | 221 |  | Doug Lipp | Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees | 2013-03-26 | PDF | 1/17/2020 11:51:04 PM | maveriks |
| 1652850 | 394 | | Kofi Sonokpon | Airlines for Business: A Customer-centric and Profitable Model for the 21st Century Airline | 2017 | PDF | 12/10/2019 2:49:29 AM | stirkout |
| 1596414 | 145 |  | Josep F. Valls Gimenez | Customer-Centricity : The New Path to Product Innovation and Profitability | 2019 | PDF | 8/27/2019 11:02:48 PM | topron |
| 1590438 | 131 | | Michael W. Lowenstein | Customers Inside, Customers Outside: Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices | 2014 | PDF | 8/16/2019 4:17:12 PM | gestalt |
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