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Turnaround Time: Uniting an Airline and Its Employees in the Friendly Skies
Wall Street Journal Bestseller Go behind the scenes with the CEO who led United Airlines remarkable turnaround. Around the world and around the clock, the people of United Airlines are locked in a struggle against time to ensure your aircraft lands and takes off for another flight safely and efficiently. This turnaround time is the heartbeat of an industry in which the margin for error is nil and success is measured by fractions of a second. Read more