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Transform Customer Experience How to Achieve Customer Success and Create Exceptional CX (2024) [Audiobook]
B07Q5388PP M4B@64 kbps Author: Isabella Villani | Narrator: Jonathan Yen Your customers are your future. From services to products, online to in-person, small-scale to multinational, your customers' loyalty depends on how you interact with them. Transform Customer Experience is your ultimate guide to putting your customer first. Author and CX expert Isabella Villani shows how you can implement a customer strategy from planning to execution. Transform Customer Experience offers real-life insights into effective strategies for developing and implementing customer experience (CX) programs in a range of corporate, governmental, and nonprofit environments.