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Description of  Quality Management Systems: a Selective Presentation of Case-studies Showcasing Its Evolution

This book portrays a collection of international papers addressing current research and practice within the areas of engineering and technology, health and education. Amidst striving for "zero defects", "cost-effectiveness" and "tight financial budgets", quality management systems ought to embrace the creator of them all: humans as the ancient Greek Sophist Protagoras said, "Of all money, Man is the measure" «?????? ???????? ?????? ????????» (Plato, Theaetetus 166d). Quality management systems form an integral part of modern corporations. Acknowledging current socio-economic and environmental challenges, quality standards ought to be dynamic and flexible so as to cater for different markets and requirements. Contents 1 Integrated Management Systems and Sustainable Development 2 Quality Management Systems in Education 3 Heidegger and Althusser on Quality Management Systems in Open and Distance Learning 4 TQM Is Alive but Not as We Know It: The Use of a Novel TQM Model in a Private Healthcare Company 5 Use of IT in ISO 9001 Systems for Better Process Management 6 Quality Management in Spice Paprika Production: From Cultivation to End Product 7 Adaptive CUSUM for Steady State Normal Data 8 Control Charts to Enhance Quality