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Measuring and Improving Performance: Information Technology Applications in Lean Systems
As a pioneer in lean improvement methods, Jim Martin was one of the first to prove that the most successful lean initiatives are those applied not just on the shop floor, but across every facet of an organization. Maximizing on this concept, Martin demonstrates that one of the most effective ways to implement change is to approach it through the one resource that permeates every facet of every modern organization, IT. He shows how the application of lean project management methods to an organization’s IT will reveal more efficient ways to monitor business activity, gather business intelligence, and manage as well as analyze business processes.