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Description of  HBR Guide to Dealing with Conflict [Audiobook]

B0CVNMQ2YV M4B@128 kbps Author: Amy Gallo Narrator: Liisa Ivary You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict explore your options for addressing a disagreement recognize whether you-and your counterpart-typically seek or avoid conflict prepare for and engage in a difficult conversation manage your and your counterpart's emotions develop a resolution together and know when to walk away.