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Advanced Customer Success
Published 2/2024 Created by Ed Powers MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch Genre: eLearning | Language: English | Duration: 34 Lectures ( 2h 49m ) | Size: 1.36 GB Achieve breakthroughs and earn your seat at the C-level table! What you'll learn: Build a strong business case for Customer Success investment Build a shared belief among customer decision-makers that value has been received and will continue Overcome internal "silo-ism" and lead the fight against churn across the enterprise Lead change internally and with your customers Plan and achieve breakthroughs like top performers in every industry Requirements: Director or VP of Customer Success with at least 3 years' experience Description: Who this course is for: Senior leaders who have reached a performance plateau and seek breakthroughs, finally earning their place as a CCO