Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results [Audiobook] free ebook download.

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Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results [Audiobook] free ebook download

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Catalogue

Author(s):	Renee Evenson (Author), Kelly Da??Ambrosio (Narrator), AMACOM (Publisher)

Date:	2022	Format:	M4B	Language:	English	ISBN/ASIN:	B0B94TLT6N
Pages:		OCR:		Quality:		ISBN13:
Uploader:	comet	Upload Date:	9/18/2022 3:32:05 PM

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English | ASIN: B0B94TLT6N | 2022 | 7 hours and 58 minutes | MP3 | M4B | 219 MB
Let's face it, dealing with customers isn't easy. They aren't always rightor even pleasant. But experienced business author Rene Evenson ensures you always have the right words to defuse tense interactions. In Powerful Phrases for Effective Customer Service, she covers thirty challenging customer behaviors and twenty common employee-caused negative encounters to teach you how to assess circumstances, choose one of many appropriate responses, and confidently and consistently deliver customer satisfaction. Helpful sample scenarios and tangible instructions bring the phrases to life, while detailed explanations bolster your confidence so that you'll have the right words as tools at your disposal and the skills to take action and deliver those words effectively. Practical and insightful, Powerful Phrases for Effective Customer Service ensures you'll never again be at a loss for what to say to customers. By incorporating language that communicates welcome, courtesy, rapport, enthusiasm, assurance, regret, empathy, and appreciation, you'll not only be capable of overcoming obstaclesyou'll strengthen all facets of your customer service.

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	Title	Link	Password	Size (MB)	Thank to	Inform Admin
3147111	Audiobook	https://nitroflare.com/view/E082DF1431A4...		216.82	comet

Tags: [Audiobook] Customer Effective Phrases Ready-to-Use Results Scripts Service

Title	Link	Password	Size	Reason

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